ICMM publishes updated guidance on handling and resolving community concerns and grievances

December 10, 2019

The International Council on Mining and Metals (ICMM) published an updated version of its guidance, Handling and Resolving Local-Level Concerns and Grievances: Human rights in the mining and metals sector. The guidance, originally published in 2009, integrates the eight effectiveness criteria of the United Nations Guiding Principles on Business and Human Rights.

The guidance also shares good practice on how mining and metals companies should design effective mechanisms to systematically handle and resolve community concerns or grievances, and provides practical tools to support companies with implementation.

ICMM company members recognize the importance of undertaking meaningful stakeholder engagement and commit to implementing the UN Guiding Principles on Business and Human Rights. The updated version was published on Dec. 10, Human Rights Day.

“Demonstrating transparency and accountability is fundamental to meaningful engagement with host communities,” said ICMM chief executive officer Tom Butler. “Effective grievance mechanisms are a key part of a company’s responsibility to respect human rights and can benefit both the company and host community by providing channels for resolving issues and building trust. I hope that ICMM’s updated guidance will become an effective tool that responsible companies can use to put this into practice.”

 

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